Primary elements required in providing a
consistent healthy delivery solution are follow:
- Strength – Very much focused on service front .
- Information Technology – innovative and personalised.
- Quality Culture – process and customer centric driven with transparent results.
- Management Plan – expertise and experience.
- Adaptable – customised solutions based on business understanding.
- ERC proposes to combine the above attributes to provide your business with the required logistics solution. It’s focus will remain on all key areas, not simply those of the current.
- The overall goal of ERC logistics performance is that all its subsystems (processes, departments, teams, employees, etc.) work together in an optimum fashion to achieve your business’ desired results.
- ERC is providing entire supply chain solution .. Our success story is basically building up on strong pillars of integrity, massive infrastructure , operational capacity & financial soundness …
- ERCL has been operating for more than 4 decades, the company has rapidly grown to become one of the leading national service provider in most in-demand and independent logistics businesses. ERCL team has more than a year of experience in SUPPLY CHAIN MANAGEMENT. ERC offers a wide and varied freight services based on customer requirement .
- ERC prides itself on honest, reliable and excellent customer service, treating each customer with the highest level of personal attention, professionalism and confidentiality
Key initiatives for ERC includes:
- Continuous improvement of service standards through promotion of compliance.
- Continued focus on training and support of staff with continuing emphasis on ‘reporting’.
- ERC is focused on continuous improvement while increasing effectiveness and efficiency to fulfil its policies and objectives. It is not limited to quality initiatives. Improvement in business strategy, business results, and customer, employee, and supplier business relationships can be subject to continual improvement. Putting it simply “getting better all the time.”
- ERC service is based on IT, security, speed and accountability. We have established our reputation on the consistent provision of track and trace, intact and on time delivery of consignments entrusted to our care.
- ERC is committed to your business to create a long term service partnership that will deliver immediate IT and service benefits. It’s continued commitment to mutual goals will help position your business with a significant competitive advantage.
- You can be confident in ERC as a service solution they can trust and that it will always deliver on promise, from the start. Based on ERC current and future relationships, it will meet your business’ distribution, customer service.
- ERC hopes that you will take the opportunity to understand its service background through clients, employees and partners and be completely content in a strong partnership with a company embodying a compatible set of values. It advocates that the service partnership commences at the earliest opportunity with the continuation of existing intrastate express road transport and distribution requirements. Based on capabilities and shared information, this partnership would certainly present to you a real potential for significant short and long term service benefits.
Niche markets committed to include
- Tea
- FMCG
- High Technology
- Telecommunications
- Medical
- Electronics
- Automotive
- Pharmaceuticals
- Engineering